We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very I haven't put the battery in the remote yet. I have to buy one.
Shipping is fast. You have to supply battery. No Bluetooth or Wi-Fi but has remote. Great gift for grandkids.
Small but it works well for the moment
I don't know how it works because I haven't tried it yet but it's complete and it seems OK I get there fast thanks to the store
It came well, didn't look very protected, control comes without battery, but it works well
Arrived in very good condition, the control is normal, I have bought other times, never encountered the problem of the light, the lighting is very good, the effect is also good, recommended!
I bought 20 and everything great. They came with your command and do everything you promise. They arrived well. Very happy
it works. All super. It works with remotes. All colors thanks to the store.
Fast quality light bulb
Well packaged and shipped within a day. Corresponds to the claimed description.
The goods are good, as described, the color changes and the atmosphere is very good.
Works miraculously! Note that the remote requires batteries (not included). The product is perfect and very beautiful
A good bulb, the description corresponds. With the store did not communicate-there was no need
The product corresponds to the description. I put 5 *.
Lights work, remote control included. All that's left is to buy a remote control battery and it's ready to go! Works perfectly! ! ! !
Works well by the way speaking I have several pieces of such lamps are controlled by 1 remote.
Everything great as the image I recommend store.
I really lite it
Impeccable well received in France quickly works perfectly!