We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hair-sweeping artifact. Dust suction is also possible. Excellent price-performance ratio. Grey, grey, and often good. Appearance Material: Yes, Running Sound: Normal, Line Planning: General, Endurance: Good, Sweeping Effect: Vacuum, Hair Sweeping
I bought it for the elderly at home, they think it ’s very easy to use and wo n’t install it at first. After watching the video, it ’s pretty good.
Apesar de estar travando, gostei do aparelho. É um pouco fraco, apenas 7W de potência. Se levarmos em conta o fator custo/benefício, podemos dizer que atende a expectativa. O próximo, com certeza, vou comprar um com potência mais alta.
Received things, very good, customer service, logistics services are in place, it is worth starting
Mom and Dad love to never have to mop the floor again, saving them a lot of physical labor. I also like it. It ’s really good to use. It ’s really a penny. Everyone deserves smart sweeping
Logistics is fast and things are good. I bought it for my family, and my mother was very happy to receive it. It will be used after a brief study. Always wanted to buy a cleaning robot to liberate the elders at home, this time everyone in the United States is very satisfied with the praise, praise!
Praise praise, important things say three times! ! ! I always wanted to buy a sweeping robot. I saw a good shape and the price was affordable. I bought it and put it in a new home. It saved a lot of time to do the sanitation. It’s really good to let him go around, and the value is high. Practicality! Praise! ! ! Highly recommended
Everything was perfect. I’m very happy with the robot.
Looking at the black one ,it looks so wonderful,I really like this! It does a nice job cleaning up the dog hair and other things that get on my floor and saves me a lot of time not vacuuming daily. If you have a dog, I would watch them with this first before you use it. My dog was initially scared of it but sniffed it's "butt" and now they are cool and she does not mind it at all. Pleased with this product and would recommend!
Working Perfect,Very fast shipping. Quality is so good,This suction is much stronger than the last time I bought. He collects so much dust and pet hair. We do a full vacuum every week with my Dyson, so I think the robot vacuum cleaner is an extra vacuum. I was shocked at how much was in the bin after the first cleaning! The picture attached to it is from this cleaning. It also collects a ton of dust in a small dust filter.