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Free Worldwide Shipping
Free Worldwide Shipping
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TekPanda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tekpanda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
18 reviews
100% of buyers enjoyed this product!
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The bulb came earlier than time for one week for which to the store many thanks. The Bala is packed in a pu bag and boxes. Battery CR 2025 3 v. not included. All modes checked work well. Product, seller and store I recommend definitely. The seller of five stars
Product as described. Arrived fast. Works perfectly.
Fast shipment and warm light lamp (3000k) good quality. I bought him especially for the warm colors as orange and red, but the other colors are beautiful. After have her proven I bought other. Product that cosiglio
Everything works fine, batteries are not included.
The controller comes without battery but well, no control is necessary to turn on the warm white color, just put on a lamp and turn on the lamp. For the rest of colors you need the knob
Yes vashche Agon!))) Cool bulbs! With his wife now we will not suffer with the lights off And the color switching is there, and RGB (smooth and clear), and brighter/dim (3 variations). Remote 2, but you can also manage one The remote is without batteries. Instead 2025 came up 2032 Delivery to pyateroshny postomat I recommend definitely!
Delivered to Postamat zainio in St. Petersburg in three weeks. Everything corresponds to the description and works. The store of 5 stars!
Works well and fast shipping
Super for ikeevskaya lamp perfect, a bunch of modes and colors
Works great, bright and accurate.
The bulb is as in the description. But it is bright only by white light. If you turn on RGB, it shines dim, like a night light. For color lighting is not suitable.
Very good lighting, each bulb has if you control but one controller can handle all, sometimes you have to tighten vary times to change the color of all, but so you can also combine different colors in one lamp with several bulbs, my lamp carries 6 bulbs. It also has the option of continuously changing color in a soft way, and you can regulate the light intensity of the bulbs.
Product prishol as it is written, the bulb with remote control checked everything works just super, the current one minus the remote without the battery but I'm happy with everything I recommend
Nice Thanks
quick shipping and a fun product
The entry is smaller than normal spotlights, otherwise it's ok :)
Super, merci!!
Apparently good product, but the socket is different from standard size we use here in Brazil