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Free Worldwide Shipping
Free Worldwide Shipping
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Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of TekPanda (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://tekpanda.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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Excellent sound quality hearing aids.
Good headphones. At first, the sound did not seem very, but as soon as I put them correctly in my ears-everything became fine! The sound is good, the bass is present. Sensors react to the finger. The microphone works (though the interlocutor has audibility mediocre). The box is comfortable with a magnet on the lid.
It seems good, of course for this money to expect a lot is not worth it, but at the same time work well
Headphones simple Super Sounds chic Prodavitz Super Packing norms
Very nice arrived in elegant time I recommend
Bought for the spouse!!!! The first impression is good!!!! Later I will write an additional review.
Order came in less than 10 days my first fast shipment so thank you supplier. plus the supplier gave me a free watch so thanks alot. Deffinately 5 stars from me. Thanks alot
For your money, a pretty good sound. Fast delivery, for 2 weeks arrived. Thanks to the store.
Packed perfectly (air film). Everything works, ends up.
In general, everything is fine, but the quality is 3 +. It's cool that the headphones in the socket on the magnets and do not fall out, but the cover is light and dangles, I'll listen to how it sounds and add.
Amazing product! I love it! They are completely charged, still have not figured all out, but i’ll leave another review later, thank you dear store!
While satisfied, the only thing I assumed was that they were smaller, but despite the dimensions they sit comfortably in the ears
Came for 2.5 weeks. Boxes are not crumpled all intact. it came in such a package (1 photo) 2 photos that inside (the headphones only put in the base). There are 3 types of liners, I was approached by the middle ones that were already on the headphones. In the kit there is a cord for charging, instruction. The base came charged at 58%. I will add a review
In principle, the sound is good. Everything is clear. YouTube if you look then the sound will lag behind, but if pure music to listen it is necessary to do it. I will add a tip in a week or when something happens to them.
Quickly arrived, the sound is cool, but you need to speak loudly, louder than on the phone, but the music sounds cool
fast shipping in 15 days arrived. packed very well. al work well. sound quality is good. recommended
Very beautiful. Loved great quality. Description. so take long to arrive 62 days run 42 days. More like great store sent fast enough
The goods were almost 1,5 months old. The warranty period has already expired and the status has been "delivered". But the parcel never came, after which I opened a dispute. The store responded quickly to my message. After 2 days the parcel came and the dispute was canceled by me. The product is well packed, everything works, the sound is good. The child is happy. Seller recommend.
Walked almost a month, everything is fine but while we understand the child davolen, the sound is like clean while, then it will be visible packed well
He arrived in only 22 days. Everything Ok. Good sound. Seller and recommended items.
Не мог долго подключить, но потом все само заработало
наушники просто класс, продавец красовчик, рекомендую
наушники упакованны хорошо ,пришли до Владивостока за 13 дней.звук супер.пришли наполовину заряженными.касанием можно останавливать песни .пока недочётов нет.советую
som muito bom a entrega demorou um pouco mas de resto está tudo perfeito
What you see is what you get... Fast shipping, great quality, package was really great to not break during the journey. I've gave 5 stars because there aren't more to give. Great product great store. Thanks bud