1.Low power consumption
2. 2.4 WIFI contact
3.Infrared Night vision
4.FIR motion detection
5.Support External power
6.Compatible with 133MHZ Chime. it will remind your if there is a visitor when you are at home.
Note: In the normal condition, the family wifi signal only 15-30 meter without wall. If your home wifi Router is longer, you can add more a wifi extender to solve this problem.
Q: How do i RESET the doorbell?
A: Press the doorbell Push Button, then, press and hold the RESET button for 6-15 seconds.
Q: How do i share the video doorbell with my family?
A:1.Open the Tosee APP, share the QR code to your family.(User manual has detailed steps）
Q: How many mobile phones can be connected to the doorbell??
A: 6 mobile phones, up to 4 users may view the video feed,but only 1 user can use the direct intercom.both IOS and Android are compatible
Q: What power it support, AC power or DC power?
A: It support 8V-24V AC power.
Q:Why my new battery work short time?
A:For airline require: all rechargable battery must keep 0-60% power, if not, parcels can’t be shipped by air post.
So some battery is empty or less power. please charge battery full at the first time you use.
Q:My house is a villa, I don’t want the camera doorbell call me always. How can I do?
A:In the setting, you can Turn off the FIR detection. Then it will not call you if no body click the doorbell button.
Q: My signal is poor on my doorbell
A: your doorbell maybe too far away from your wireless router or you may have some obstractions in between that reduce signal strength. you might try repositioning your routeror gettinga signal extrader/repeater for your wireless router.
Q: Is the doorbell support Intercom?
A: Yes, it support 2CH Intercom. No matter where are you, people near the door can speak with you if your phone has wifi or 4G signal.
Q: Is the doorbell support 5GHz wifi or only 2.4G.
A: It support only 2.4G.
Q: Is one Doorbell support 2 or more chime?
A: Yes, One Doorbell support connect multi chime.
Q: If the battery power run out, How can I do?
A: you can use the charger with micro USB 5V power.
Q: Is every doorbell check before shipping?
A: Yes, Before we sent, all doorbell tested wifi connect, chime connect, video quality, sounds quality, Night mode, motion detection ….etc.